Useful Tips

• When a subject is uploaded to your account, you will find it under the Customer Subjects category.
• If you are unsure of the skill level needed for a job, use the Beginner skill level. There is usually broad enough subject coverage to ensure differentiation among most candidates' scores.
• Use 10-question tests for question sampling, rather than for real-life testing.
• Try inserting the Test Taker login URL and the appropriate Test ID right in your job advertisement. This will get some applicants to take the test without you having to direct them one-by-one, and save you time.
• Cheating is difficult on eSkill tests, as compared to online certifications, because the tests mix multiple subjects and are not usually anticipated. However, to minimize the chance of a candidate having someone else take the test, use eSkill to create a longer version of the same test design -- to be given in a proctored setting.
• Try having a skilled employee or associate take the test to set a benchmark score. This will give a real-life reference to compare the candidates' scores with.
• When creating typing questions, be sure to specify their correct type (10 Keys Data Entry, Contact Data Entry, Generic Typing, Business Text, News Text, or Spanish Text) in order to have relevant averages for different question types.
• Carefully pick typing questions or create appropriate ones, having in mind the profile of the test-taker (or the desired profile) -- for example, the same test taker may record different averages (Accuracy, WPM, and KSPH) for shorter questions and for longer ones.
• The error message: "The application could not perform the requested operation. Please try again later." may appear in the following situations:
  - when a test taker is not active in a test for 30 minutes or more
  - when a test taker tries to take more than one test sessions at the same time
  - when a test taker has multiple browsers open
  In any of these cases, the test taker can resume the test session by logging back into the test, using exactly the same information (First Name, Last Name, Email Address) used initially. He or she will be given two options: to continue the previous test session or to start a new one. If the user chooses to continue the previous test session, after the Instructions page, the questions that were left unanswered will appear. If the user chooses to start a new test, the old test session will remain open.
• Free Response questions do not have an associated scoring method.