Subjects and Topics

• Primary Work Skills -- Evaluations in primary skills such as Basic Arithmetic, Basic Computer Knowledge, Interview Essay Questions, and IT Industry Acronyms.
• Abilities & Aptitudes -- Topics include Attention to Detail, Logical Thinking, Technical Writing Skills, Email Etiquette, and Office Filing.
• Language & Communication -- Topics include Business Communication, English Proofreading, English Language, English Spelling & Vocabulary, French, and Spanish.
• Microsoft Office Software -- Accurate assessments on Microsoft Office VBA, Excel, Word, PowerPoint, Outlook, OneNote, Visio, etc.
• Typing & Data Entry -- Test files for a number of typing questions for Contact Data Entry (both International and U.S.), General Typing, News Text, and Spanish Text.
• Call Center -- Assesses knowledge of Etiquette and Body Language, Listening Skills, Problem Solving, Basic Technology Skills, etc.
• Human Resources -- Tests the organizational and personal skills important for HR representatives: Staffing and Recruiting, Employee Relations, Employee Development, Compensation Benefits, Legal Obligations, Payroll, Performance Management, Health, Safety, and Welfare.
• Accounting & Financial -- Includes topics such as Working with Payroll, Working with Accounts Payable and Accounts Receivable, and Managing Inventory, as well as evaluations of knowledge in PeachTree Complete Accounting and Intuit QuickBooksPro.
• Legal -- A variety of topics concerning legal terms and their use in the following fields: Insurance, Commercial Transaction, Ethics, Finance, Real Estate, Law Office, Bankruptcy, Intellectual Property, Contracts, and many more.
• Management -- A collection of topics such as Decision Making, Conflict Resolution, Communication and Team Development, Concepts of Leadership, Project Management Framework, Risk Management, Quality Management, Time Management, Analytical Skills, etc.
• Healthcare -- Evaluations of theoretical knowledge and practical skills: Laboratory and Diagnostic Analysis, Treatment and Surgical Procedures, Wound Care, Pain Management, Infection Control, Basic Life Support, Cardiovascular and Respiratory Emergencies, The Nervous System, etc.
• Sales & Marketing -- A series of subjects covering Marketing Channels, Profiling Prospects, Consumer Behavior, Strategy and Tactics, and Retail Math terminology and exercises.
• Application & Web Development -- An extensive modular subject library including Active Server Pages.NET, Java Technologies, Perl, PHP, MS Visual C++, Cascading Style Sheets and HTML, and many more.
• Hardware & Networking -- Topics ranging from Input/Output devices and Basic Switch Concepts and Configuration to CPU, TCP/IP, VMware, and Microsoft Exchange Server.
• Operating Systems & Internet Browsers -- Subjects cover Linux and Windows operating systems, with specific topics such as User Management, Backup and Recovery, Security and Protection, Administration, Maintenance and Performance, as well as Searching for Webpages and Information.
• Databases & Business Intelligence -- Subjects assess test takers' knowledge of Relational Databases, MS SQL Server, Oracle Administration, MySQL, MS Office Access, etc.
• Electronics -- A collection of topics such as Types of Circuits, Power Supplies, Semiconductor Devices, Electronics Applications, Oscillators, and Amplifiers.
• Desktop Publishing Software -- Skill evaluations for the following software: Adobe Illustrator, Adobe Photoshop, Adobe PageMaker, Corel WordPerfect, MS Office Publisher, QuarkXPress, and more.
• Lotus -- Programming skill evaluations in Lotus, with question categories for Setting up Lotus Notes and Using the Workspace, Securing Notes, Using Databases, Designing Views, Using the Integrated Development Environment, and more.
• Enterprise Resource Planning -- Knowledge assessment of SAP, with topics such as Administering the ABAP/4 Development Environment, Architecture, Data Dictionary, Performance, Users and Security, Troubleshooting Issues, etc.

Creating Questions

The Create Free Response Question button brings up a screen that allows you to enter a difficulty level for your question and type in the question, followed by any explanation you might want to provide. The explanation will only be available to test takers if you send them their results. You can set a time limit for the question by entering the number of minutes in the first box and the number of seconds in the second box.
Notes:

1. Free Response questions do not have an associated scoring method.
2. For free response question you can use Candidates are allowed to attach a file to their answer option that allows candidates to attach a file to their answer. The file should not exceed 3 MB and should have one of the following extensions: .doc, .docx, .png, .jpg, .jpeg, .gif, .xls,. xlsx , .txt, .mp3, or .pdf.

The Create a Typing Question button brings up a screen where you can enter any text you would like the test taker to type. You can enter a question time limit by entering the minutes in the first box and the seconds in the second box. Pressing the Suggest button will populate the time limit box with a suggested time. Pressing the Reset button clears both the text and the time limit. If you want to just change the time limit, simply select and delete the time entered, and type in a new one.

Time Limits

You can enter a Time limit per test or per question by entering the numbers in the Minutes and Seconds boxes. Choose either Per Question or Per Test from the drop-down list. Leave both boxes at zero if you do not want to have a time limit on your test.

For most question types, you can set a per-question time limit. When the time you have set expires, test takers will still be able to view the question but they will not be able to enter any answer choices. Time limits for Typing & Data Entry and Free Response questions are set individually.

If you set a time limit per test, it will apply to all of the questions included in the test, except for those Typing & Data Entry questions and Free Response questions which have separate time limits. The per-test time limit does not override the individual time limits set on Typing and Free Response questions; it adds these time limits to the total test session time. The per-test time counter pauses whenever the test taker reaches a Typing or Free Response question, and resumes when the test taker moves to the next Multiple Choice, True/False, or Fill-in-the-blanks question.

The elapsed time on a candidate's results page may sometimes be more than the time limit you set for a test, because the elapsed time represents the entire amount of time spent on a test from the moment the candidate logs in until the moment he or she ends the test. This includes time spent on the "Instructions" page, while answering questions that have their own time limit (for example, Typing questions), and while the pages load in the web browser. The test time limit starts only when the test taker clicks the Start Test button, and it pauses every time the candidate answers a question with its own time limit or while the pages load in the web browser.

Again, be sure to click the Save Test button at the bottom of the screen so that your changes are retained. You can cancel any test edits as you go along, but once the test is saved, the changes are permanent. This is why we recommend renaming a test and saving it as a separate test if you are going to do extensive edits, and deleting the old version. Deleted tests can be recovered immediately for two weeks after they are deleted, and you can request to have a deleted test restored to your test center beyond the two-week period, within two days after you request it.

At the bottom of the screen, buttons again allow you to save the test, go back (without saving changes), shuffle the question order randomly, or reorder the questions.