User Administration

An account can have more than one user associated with it.

The first user is created upon subscription and is the Account Administrator. This user cannot be deleted.

The rest of the users can have different roles (depending on your needs): Administrators, Individual Users, Read-Only Users and Individual Read-Only users.

• Administrator: This role has unlimited power in using the eSkill product and all of its features. This type of user can access the full customer portal (Dashboard), update the account subscription, manage users, create/view/edit/delete all tests (even if the test was created by another user), and can view/delete scores.
• Individual: This user type can manage (create/view/edit/delete) only his or her tests and associated scores.
• Read-only: This user type has access to a limited version of the Dashboard, and cannot make any change to the tests, scores, subscription, or users. He or she can see all the tests and scores but cannot edit/delete any of them.
• Individual Read-Only: This user type can only view his or her tests and associated scores. He or she has access to a limited version of the Dashboard and cannot make any changes to the tests and scores, or edit/delete any of them.

As an administrator for your account, you can edit user details, such as username, password, or user type (role).

Note: This option is only available for Premium and Enterprise plans.

To edit a user's details, follow these steps:

1)      Go to the Account menu and select the Configuration Panel option.

2)      In the Multi-user Access section, click on the User Management button.

3)      In the next window, click on the Edit button associated with the user.

4)      Make the necessary changes and then click the Submit button.

For more info or to set up a new user for your account, you may contact us at (866) 537-5455 (US only), at (978) 649-8010, or by email at info@eskill.com.